Thank you for shopping with Smoke Shop Pipes. Please review our shipping policy below to understand how we process and deliver orders.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is successfully received.
Processing times may vary depending on product availability. Some items are kept in stock, while others may need to be sourced from our suppliers.
Orders placed on weekends or holidays will be processed on the next business day.

Estimated Shipping Time

Orders shipped within the United States typically arrive within 3–7 business days after processing.
Delivery times may vary depending on your location, shipping carrier delays, weather conditions, or other external factors.

Shipping Carriers

We primarily ship orders using:

USPS
UPS

Tracking information will be provided once your order has been shipped.

Shipping Rates

We offer free shipping within the United States on orders over $100.
Shipping costs for other orders are calculated at checkout based on destination, package size, and weight.

Order Cancellations

If you wish to cancel your order, please contact us within 24 hours of placing the order.

Email:
support@smokeshoppipes.com

Please include:

your order number
“Cancel” in the subject line

Once an order has been shipped, cancellations can no longer be processed.

Missing or Delayed Orders

If your order is delayed or appears to be missing, please contact our support team with your order details.

Email:
support@smokeshoppipes.com

We will assist you in resolving the issue as quickly as possible.

Discreet Packaging

All orders are shipped in discreet packaging to help protect customer privacy.

Shipping Restrictions

Certain products may not be shipped to all jurisdictions. We reserve the right to refuse, cancel, or modify any order that violates applicable laws, regulations, or carrier restrictions.

Processing Time

Orders are typically processed and shipped within 1–2 business days, excluding weekends and holidays. Processing times may vary during peak seasons or promotional periods.

Carrier Delays

Once a package has been transferred to the shipping carrier, transit times are outside our control. Smoke Shop Pipes is not responsible for carrier delays caused by weather, operational disruptions, customs processing, or other unforeseen circumstances.